Terms of Service

Please read these terms. Section 15 says that most disputes will be decided by individual arbitration, not in court, and that you give up the right to bring a class action. You can opt out of arbitration within 30 days. Section 15 explains how.

1. Who we are and how you agree

These terms are an agreement between you and Flourish With Laurin LLC, a California limited liability company ("we," "us," "our"). They cover your use of Ask Laurin AI ("Ask Laurin") at ask.flourishwithlaurin.com.

You agree to these terms and our Privacy Policy when you check the box saying you agree, either on the sign-in page or when we ask you to agree to updated terms. If you don't agree, don't use Ask Laurin.

2. What Ask Laurin is

• Ask Laurin is an AI chatbot. It is not Laurin Ponce, and it is not a person.
• It writes in the first person, in Laurin's style. It draws on Laurin's videos, podcasts, and other material she chose.
• Laurin does not read or approve replies before you see them.
• The "Listen" button plays a reply in an AI version of Laurin's voice. Laurin approved this voice. It is still an AI, not Laurin speaking.
• Replies are made by AI. They can be wrong, incomplete, or a bad fit for your situation.

3. Not professional advice

Ask Laurin shares general dating and relationship ideas for education and entertainment. It is not therapy or counseling. It is not medical, mental health, legal, or financial advice. Using it does not make Laurin, or anyone else, your coach, therapist, doctor, or lawyer. You make your own decisions, and you are responsible for them.

4. Not for emergencies

Ask Laurin can't help in a crisis. It can't call for help or check on you. If you are in danger, call 911. If you are thinking about suicide or hurting yourself, call or text 988. Our Crisis Resources page at ask.flourishwithlaurin.com/safety lists more help and explains what Ask Laurin does when someone mentions a crisis.

5. Who can use Ask Laurin

• You must be 18 or older. AI chatbots like Ask Laurin may not be suitable for some minors.
• Ask Laurin is built for people in the United States.
• During the beta, you need an invitation. Don't share your access with anyone.
• Keep your email account secure. You are responsible for what happens when someone signs in with your email.

6. Modes

You can pick a mode, such as Champ Mode, Sexy Mode, or Unhinged Mode. Modes change the tone of replies. They don't change the safety rules. Some modes use adult humor, swearing, blunt teasing, or flirting. Ask Laurin will not write sexually explicit content in any mode.

7. Free beta and future paid plans

Ask Laurin is free during the beta. Features may change, break, or go away, and the beta may end at any time. We will not charge you unless you sign up for a paid plan. Before any charge, we will show you the price and terms and ask for your agreement.

8. Rules for using Ask Laurin

You agree not to:

• Record, download, share, or post audio from the "Listen" feature.
• Present any reply as something Laurin personally said or wrote.
• Use Ask Laurin to harass, threaten, or lie about anyone.
• Try to get around its safety rules.
• Share other people's private information, such as full names, phone numbers, or addresses.
• Scrape, copy, or resell Ask Laurin or its replies.
• Use Ask Laurin or its replies to build or train another AI product.
• Break the law.

We may limit, pause, or end your access if you break these rules or misuse Ask Laurin.

9. Your content and ours

• Laurin's name, image, voice, and content belong to her. We use them with her permission. These terms don't give you any rights in them.
• You may use replies for your own personal, non-commercial purposes.
• You keep any rights you have in what you type. You allow us to use it to run, protect, and improve Ask Laurin, as our Privacy Policy explains.
• If you send us feedback, we may use it without paying you.

10. Privacy and AI service providers

Our Privacy Policy explains what we collect and who sees it. To create replies, your messages are sent to and stored by our service providers, including AI companies. People on Laurin's team and our developer may read your conversations. By using Ask Laurin, you agree to this.

11. No warranties

We provide Ask Laurin "as is" and "as available." To the fullest extent the law allows, we make no warranties of any kind. This includes any warranty that replies are accurate, that Ask Laurin fits a particular purpose, or that it doesn't infringe anyone's rights. We don't promise that Ask Laurin will always work or be free of errors.

12. Limits on our liability

To the fullest extent the law allows:

• We are not liable for indirect, incidental, special, consequential, or punitive damages. This includes lost profits and harm from decisions you make based on a reply.
• Our total liability for all claims about Ask Laurin is limited to the greater of (a) what you paid us for Ask Laurin in the 12 months before the claim, or (b) $100.

These limits also protect Laurin Ponce. Some laws don't allow these limits, for example for fraud, intentional harm, gross negligence, or breaking the law. Where that is true, these limits apply only as far as the law allows.

13. Ending your access

You can stop using Ask Laurin at any time. To have your information deleted, email us (see Section 18). We may pause or end your access at any time, including when the beta ends. Sections 8 through 17 still apply after your access ends.

14. Changes to these terms

We may change these terms. If a change is material, we will tell you in the app or by email before it takes effect, and we may ask you to agree again. If you keep using Ask Laurin after a change takes effect, the new terms apply. A change to Section 15 will not apply to a claim that arose before the change.

15. Resolving disputes: arbitration and class action waiver

Please read this section carefully. It affects your legal rights.

(a) Talk to us first. Before you start a claim, email support@flourishwithlaurin.com. Include your name, your sign-in email, what happened, and what you want. We will do the same before we start a claim against you. We both agree to try in good faith to solve the problem within 60 days.

(b) Arbitration. If we can't solve it, you and we agree that any dispute about Ask Laurin or these terms will be decided by binding arbitration with one arbitrator, on an individual basis. There is no judge or jury in arbitration. The American Arbitration Association ("AAA") will run it under its Consumer Arbitration Rules. If 25 or more similar claims are filed by or with the help of the same or coordinated lawyers, the AAA's Mass Arbitration Supplementary Rules also apply. We will pay arbitration fees as the AAA's rules require. The arbitrator decides whether a dispute must be arbitrated, except that a court decides any question about Sections 15(d) and 15(e). The Federal Arbitration Act governs this Section 15.

(c) Exceptions. Either of us may bring an individual claim in small claims court instead. Either of us may also ask a court to stop the misuse of intellectual property or of Laurin's name, image, or voice.

(d) No class actions. You and we may bring claims against each other only individually. Neither of us may bring a claim as a plaintiff or class member in any class, group, or representative action. The arbitrator may award relief only to the individual who brought the claim. If a court decides this Section 15(d) can't be enforced for a particular claim, that claim will go to court, not arbitration.

(e) Public injunctive relief. Nothing in these terms waives your right to seek public injunctive relief, meaning a court order that protects the general public. If you seek it, your request for that relief will be decided by a court after the arbitration of your individual claims is finished.

(f) How to opt out. You can opt out of arbitration within 30 days after you first agree to these terms. Email support@flourishwithlaurin.com from your sign-in email with the subject line "Arbitration opt-out." If you opt out, the rest of these terms still apply to you.

(g) Court location. Any dispute that goes to court, other than small claims court, will be decided only in the state or federal courts located in Orange County, California. You and we agree to those courts' authority.

16. Governing law

California law governs these terms, except that the Federal Arbitration Act governs Section 15.

17. Other terms

• These terms and our Privacy Policy are the whole agreement between you and us about Ask Laurin.
• If any part of these terms can't be enforced, the rest still applies.
• You may not transfer your rights under these terms. We may transfer these terms to a company that takes over Ask Laurin. We will tell you if we do.
• Laurin Ponce may enforce Sections 9 and 12 as if she were a party to these terms.
• If we don't enforce a term right away, we can still enforce it later.

18. Contact us

Flourish With Laurin LLC

18504 Beach Blvd, Huntington Beach, CA 92648

support@flourishwithlaurin.com

Notice for California users: Ask Laurin is free during the beta. You can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.